Redfin and Our Agents
What makes Redfin agents different from other real estate agents?
How do I learn more about Redfinagents in my area?
How do I contact a local Redfin agent?
Is it possible to meet my Redfin agent before I tour or make an offer?
What's the difference between Redfin agents and Partner agents?
Will I be working with a Redfin agent or a Partner agent?
What if I'm already working with an agent?
Browsing Homes on Redfin.com
How can I see all the homes that are on the market?
How can I find more homes that match my criteria?
How can I stay up to date on all the homes I’m interested in?
How can I share homes and get input from my agent, search partner or friends?
How is the Redfin Estimate calculated?
How do I find out how popular a home is?
Who are the agents associated with a home listed on Redfin.com? What are their roles?
Where can I find more information about a neighborhood?
How can I find a home to optimize my commute?
How can I calculate the true cost of a home?
What’s the best way to get more information about a specific home or about buying a home I've found?
Home Tours
Do you offer home tours so I can see the property I'm interested in before buying it?
Do I have to choose an agent in order to visit a home?
Does touring a property obligate me to work with Redfin?
I scheduled a home tour. What are the next steps?
What should I look for when visiting a home in person?
Is there anything I can do to see a home in more detail without visiting in person?
ID Verification
Why does Redfin need to verify my identity before my first home tour?
How does the identity verification process work?
The Buying Process
What are the typical steps in the home-buying process?
How do I know what I can afford?
Where can I find trusted service providers, including lenders?
How can I learn more about the market?
Redfin and Our Agents
How does Redfin work?
Redfin is a full-service brokerage that uses modern technology to get you into homes first and to save you thousands in fees. Your Redfin agent does everything a traditional agent does. The result: your agent moves mountains to get the home that’s right for you, but with none of the sales pressure for you to settle for anything less. Learn More
What makes Redfin Agents different from other real estate agents?
Redfin agents are customer advocates, accountable for helping clients buy the right home, at the right price.
We also offer a convenient, streamlined buying process. Each Redfin agent is supported by a team of real estate professionals who help with scheduling and paperwork, so you get on-demand service from touring to close. Learn More
How do I learn more about Redfin agents in my area?
Enter your zip code or city into the search box on this page. Click on any agent’s photo to see a profile that displays the agent's transaction history, customer reviews, and contact information. If you already know the name of an agent in your area, you can also search for them by name.
How do I contact a local Redfin agent?
To contact a Redfin agent, please fill out a contact form on our website or mobile app, and we'll reach out to you soon.
If you'd like to contact a specific agent, call the agent's team number or fill out the "Ask a Question" box. Both are located on every agent's profile and on the listing pages of homes in their area.
Is it possible to meet a Redfin agent before I tour or make an offer?
You bet! Reach out to us using one of the methods listed above, and we'll schedule you to meet with a local agent.
What's the difference between Redfin agents and Partner agents?
Redfin agents are employees of Redfin. Partner agents don't work directly for our brokerage, but go through a thorough interview process in order to work with our customers to ensure that they provide the same level of customer service as Redfin agents. You can learn more about Partner agents here.
Will I be working with a Redfin agent or a Partner agent?
There are several reasons we may refer you to a Partner agent rather than a Redfin agent. We may not have Redfin agents in your area. We also sometimes refer new customers to a Partner agent if Redfin is receiving an unusually high demand for services. If you've already started working with a Redfin agent, you won’t be switched to a Partner agent unless you request it or decide to shop for a home outside our service area.
What if I'm already working with an agent?
We can't help you tour or make an offer if you’ve signed a buyer’s agency agreement with another agent outside of Redfin. If you believe your agent is not delivering the value you expect, you can end your relationship with that agent and use a Redfin agent instead. You should contact your agent to discuss.
Browsing Homes on Redfin.com
How can I see all the homes that are on the market?
When you browse homes on Redfin.com and our mobile apps, you're seeing the most updated listings available, all in one place. Our website and apps pull directly from the local real estate database (MLS), which is updated by local listing agents from a variety of brokerages. 50% of MLS listing updates received by Redfin will post within 2 minutes. We also pull from Fizber.com and FSBO.com for homes that are for sale by owner.
If you're not seeing as many homes as you expect when searching, your search criteria may be limiting your results too much. For instance, using a city name rather than a zip code can produce more results in certain locations. Our Help Center can walk you through the process of searching for homes on Redfin.com.
How can I find more homes that match my criteria?
Using filters during a search will help you refine your results according to your criteria. Our Help Center can give you tips on filtering your search.
You can also sign up to receive alerts whenever a listing that matches your search comes on the market.
How can I stay up to date on all the homes I’m interested in?
If you have a Redfin account, just add homes to your list of favorites as you browse, and then sign up to receive alerts whenever one of your favorite home’s status is updated. You can also adjust your email settings so you receive listing updates when the price changes or an open house is scheduled for a favorite home.
How can I share homes and get input from my agent, search partner, or friends?
If you have a Redfin account, you can invite others to see and comment on your favorite homes by using the Shared Favorites tool.
How is the Redfin Estimate calculated?
As a real estate brokerage, Redfin has complete, direct access to Multiple Listing Services (MLSs), the databases that real estate agents use to list properties. This gives us information about homes that many non-brokerage websites don’t have, like whether the home has a water view or is located on a busy street. The Redfin Estimate algorithm considers hundreds of data points about the market, the neighborhood, and the home itself. When all of this data meets the computing power of our technology, you get the Redfin Estimate. Learn More
How do I find out how popular a home is?
Properties labeled as Hot Homes are more likely to sell within two weeks, based on attributes like price, neighborhood, and buyer preferences in the area. You can also see how long a home has been on the market on the listing page.
Who are the agents associated with a home listed on Redfin.com? What are their roles?
The agent pictured to the right of the home's photo on the listing page is the Redfin agent or Partner agent who serves buyers of homes in that area. This agent is the customer's main point of contact throughout a transaction, answering questions, writing an offer, and negotiating the best deal.
Each Redfin agent is supported by other real estate experts who help streamline the buying process:
- Independent contractor Associate Agents lead home tours and attend open houses and inspections.
- Coordinators schedule tours and help your lead agent manage your transaction and keep everything on track
You can find the contact information for the seller's agent under the property description for the home, in accordance with MLS guidelines.
Where can I find more information about a neighborhood?
You can learn about nearby schools, median home values, walkability, and more by reviewing the "Schools" and "Neighborhood" sections of a home's listing page. Walkscore.com is also a useful resource that offers insights about neighborhood amenities.
If you still need more information, your local Redfin agent can give you details about a particular home's neighborhood.
How can I find a home to optimize my commute?
The listing page for each home on Redfin.com displays Walk Score, Transit Score, and Bike Score information. These ratings can help you evaluate commuting options in that neighborhood. Learn More
How can I calculate the true cost of a home?
For a quick estimate of your fixed monthly costs, use the Payment Calculator featured on each home's listing page, which takes into account property taxes, homeowner's insurance, and more.
What’s the best way to get more information about a specific home or about buying a home I've found?
If you're not already working with a real estate agent, contact the Redfin agent or Partner agent pictured to the right of the home's photo on the listing page.
Home Tours
Do you offer home tours so I can see the property I'm interested in before buying it?
Absolutely! A Redfin agent or independent Associate agent will take you to see homes you're interested in, with no pressure to buy.
Do I have to choose an agent in order to visit a home?
Not at all! Just choose a tour date and time that works best for you, and Redfin will do the rest by scheduling an agent to lead the tour. If the date and time you've chosen aren't available, we'll contact you to reschedule. Learn More
Does touring a property obligate me to work with Redfin?
No, but Redfin may be owed some commission on the sale if you end up purchasing a home you see with us. We consider you our customer once you tour with us; a Redfin agent will reach out to find out how we can best help you buy a home. We may ask you to sign a buyer's agency agreement after your first tour or when you make an offer to confirm that you're hiring us to help buy a home. If you're ever unhappy with our service, you can cancel your agreement at any time. Learn More
What makes scheduling a tour with Redfin better than other options, like open houses or using a traditional agent?
When you tour with a Redfin agent or independent contractor Associate Agent, you have a real estate expert on your side who has in-depth local knowledge and can point out things about the property you may miss. Our agents will never pressure you to buy. If you do decide to make an offer, the agent can get the process started right away.
Touring with Redfin also allows you to see a home when it fits your schedule, and can give you an advantage over buyers who wait for an open house. Because our agents are backed by teams who streamline the scheduling process, we can often provide same-day tours.
I scheduled a home tour. What are the next steps?
After scheduling a tour on our website, you'll get a notification that we've received your tour request. Our local team will get to work confirming the availability of the home and our agents. If the home isn’t available to tour at the time you requested, we'll contact you and figure out a time that works better for everyone. If it's your first tour with us, we'll ask you to verify your identity.
Once we have the details all set, we'll reach out to let you know your tour is a go. A confirmation email will include the name of the touring agent as well as the date, time, and location of your tour.
What should I look for when visiting a home in person?
Our Home-Buying Guide can give you ideas of what to look for when touring a home, as well as questions to ask your agent during a tour.
Is there anything I can do to see a home in more detail without visiting in person?
For homes listed by Redfin agents, a 3D Walkthrough is available so you can take a closer look without having to step inside the home. Look for the 3D tour icon in the home's photo slideshow. Learn More
ID Verification
Why does Redfin need to verify my identity before my first home tour?
When one of our agents connects with a customer for an initial home tour, it's usually the first time they've met face to face. We verify each customer's identity beforehand to ensure the safety of our agents.
How does the identity verification process work?
To protect your privacy we use IDology, a third-party ID verification service that is safe, trustworthy, and non-intrusive.
The verification service will ask you a few simple questions. These are questions you should be able to answer easily but that would probably trip up an impostor. By answering these questions correctly, you'll verify that you are who you say you are.
If you have trouble with these ID verification questions, you can also complete your ID verification when our local team reaches out to confirm the tour details.
The Buying Process
What are the typical steps in the home-buying process?
Our Home-Buying Process can walk you through the steps to buying a home, from getting pre-approved for a mortgage to closing the deal. You can also sign up for a free home-buying class in your area to learn the ins and outs of buying from an experienced Redfin agent.
How do I know what I can afford?
Our Affordability Calculator can help you find out what you can afford based on your income, monthly spending, loan type, and more.
There are a number of other costs involved in buying and owning a home that are not included in the purchase price. Find out more about up-front and ongoing costs in our Home-Buying Guide. You can also contact a local Redfin agent, with no obligation, to discuss what you can expect to pay for a home.
Where can I find trusted service providers, including lenders?
Your Redfin agent can help with recommendations. You can also check out Redfin Open Book, a directory of top-rated local service providers, such as lenders and inspectors, with reviews from Redfin customers. You can finance your home with confidence through our partner, Rocket Mortgage®.
How can I learn more about the market?
A home's listing page displays information that can be helpful for understanding the market in that area. Just scroll down to view recently sold homes nearby, median real estate values, and more.
Our Data Center offers detailed information about the housing market in metropolitan areas, cities, neighborhoods, and zip codes across the country. Local Redfin agents can also answer questions about the market in your area, either one-on-one or during a free home-buying class.