Requesting a Tour on the website
We would love to help you see a home! If we have available agents, you will see an option to schedule a tour on the 'Go Tour This Home' section, found under the photos of a home. As a full-service brokerage, Redfin can help you tour, submit an offer, and answer questions about the buying process.
Here, you can select a day, with the option to access the right arrow to see additional dates in the week.
After pressing the “schedule tour” button, you will be brought to a screen that will ask what time works best for you. If you see a lightning bolt symbol next to the time slot, that means a Redfin agent is available at that tour time, we will still need to confirm the tour with the listing agent once the home tour is submitted.
Next, you will fill out your contact information along with any notes you may want to send to the local team!
After you book your first home tour, adding more homes is super simple! You can add more homes by clicking the ‘Add Homes to Tour’ button.
Another option to add homes is when you are searching for homes on Redfin, you can select ‘Yes, Add This Home’, which will appear on the right side of the screen for every active listing.
- If this is your first tour with Redfin, you will be asked to verify your identity. Check out this article for more information on verifying your identity.
When you complete your tour request, you will receive a confirmation message, letting you know when you can expect to hear from the local team about your tour. Once we confirm that the home is available to tour and confirm which of our agents will be meeting you, we'll reach out to you by email with all the details.
Want to check the status of your tour?
Requesting a Tour on the mobile app
You can easily request a tour using the iOS or Android App.
First, please visit the listing page you would like to tour and select 'Schedule Tour' at the bottom of the page.
This will take you to a screen where you can choose the Date and Time of your wanted tour. Once filled out, select 'NEXT' at the bottom of the screen.
Here you will pick your preference of touring in person or via video chat.
Once you've selected your preference, you will get an overview of your tour request details.
You can add any additional notes for our Redfin Agents towards the bottom before selecting 'Schedule Tour'
Once you've submitted the request, the local team will confirm if the home is available to see at your requested time. If not, we will let you know the next date and time the home is available to tour.
First time requesting a tour?
If this is your first time requesting a tour, we'll ask you the following questions to find the right person at Redfin to take you on tour and help you find your next home:
Are you working with a real estate agent to help you buy a home?
Are you a first-time homebuyer?
What do you care about most in your new home?
When are you hoping to move into your new home?
Are you relocating?
You will then be asked to verify your identity.
Why does Redfin need to verify my identity?
Because we value safety, we ensure that our agent is going to meet a real person whose ID can be verified. Your information will not be shared with anyone.
Check out this article for more information on verifying your identity.