Website Troubleshooting
What should I do if Redfin isn’t working?
Why do I need to clear my cache and cookies?
How do I clear my cache and cookies?
How do I check if my browser is compatible with Redfin?
Can I access Redfin while using a VPN?
What if Redfin still is having issues after performing all of the above troubleshooting?
What should I do if Redfin isn’t working?
We always recommend clearing your cache and cookies, ensuring your browser is compatible with Redfin, and checking if you have any website blockers turned on or are on a VPN.
Why do I need to clear my cache and cookies?
Your Internet browser stores information about most websites you visit in files referred to as cookies. It also stores images, sounds, videos, and web pages you visited in a local hard drive called a cache. The stored information enables sites to determine how many times you have visited their site, or they store your login information so you do not always have to enter your username. Even though this can help you browse the internet faster, sometimes cookies and cache can become corrupt or stored incorrectly, which is why it is recommended to occasionally clear them.
How do I clear my cache and cookies?
Below are links to your browser’s support sites with instructions on how to clear your cache and cookies:
How do I check if my browser is compatible with Redfin?
Redfin is compatible with the latest versions of Google Chrome, Microsoft Edge, Mozilla Firefox, or Apple Safari. You can download and use the latest version of one of the supported browsers listed below.
Can I access Redfin while using a VPN?
Redfin is not currently compatible with the use of VPNs.
What if Redfin still is having issues after performing all of the above troubleshooting?
Submit a request and we can dig in more!