Redfin Rentals
Will my Redfin Rental Tools listings look different than other rentals on Redfin?
Will my Redfin Rental syndicate with other websites?
How much does it cost to list a Redfin rental listing?
Listing a Rental on Redfin
How do I post a rental via Redfin Rental Tools?
Will my listing be saved during the process?
Do I need to be logged in to post a Redfin Rental?
Can I add a description of my rental listing?
What kind of information do I need to include about my property?
Can I advertise my apartment in a 25+ unit building?
Why can’t I post my home for rent via Redfin Rental Tools? Or, why was my listing not approved?
Will my listing expire after a certain period of time?
Editing my Redfin Rental Listing
How can I edit my rental listing?
Can I post my listing via Redfin’s iOS or Android mobile apps?
Is there a word limit to my description?
How do I remove my Redfin Rental listing?
Responding to Renters
How do I see messages from interested renters?
Can I see how many renters have viewed my listing?
How do I keep track of interested renters I have already contacted?
How do we opt in to TurboTenant?
ID Verification
Why do I have to verify my ID?
Why am I having trouble uploading my ID for Stripe Verification?
Fraud
How can I report a fraudulent rental listing on Redfin?
How long will it take for Redfin to remove a rental listing?
Redfin Rentals
What is Redfin Rental Tools?
Redfin Rental Tools helps property managers and homeowners list their homes for rent for free on Redfin. After answering a few questions and uploading photos, your home can be listed for rent on Redfin in minutes. Redfin Rental Tools is free for up to 10 buildings that have 4 or fewer units.
Will my Redfin Rental Tools listings look different than other rentals on Redfin?
All rental listings will be formatted the same way when displayed on Redfin. Renters will be able to see your listings when searching for rentals via the map search, and they will be able to contact you via email or phone when they view your listing.
Will my Redfin Rental syndicate with other websites?
Yes, your rental listing posted through Redfin.com will also syndicate to Rent.com and Apartmentguide.com.
How much does it cost to list a Redfin rental listing?
It is free to list your first ten properties for rent on Redfin using Redfin Rental Tools.
Listing a Rental on Redfin
How do I post a rental via Redfin Rental Tools?
To post a listing on Redfin, go to www.redfin.com/rentals/list-my-home-for-rent and click 'Get Started.' We'll be able to ask you a few questions about yourself for security reasons, information about the home you wish to list, and ask you to upload photos. Once completed, your home could be listed in minutes if you pass our fraud review.
Will my listing be saved during the process?
Yes, your listing is saved throughout the process. In order to find your in-progress listings, go to https://www.redfin.com/rentals/rental-listing-dashboard and click on “Finish listing” to start where you left off.
Do I need to be logged in to post a Redfin Rental?
Yes, in order to create a rental listing on Redfin, you need to log in or create a Redfin account.
Can I add a description of my rental listing?
Yes, you are required to enter a short description of your property to post your listing. We recommend including information on upgrades, attractive amenities, proximity to transit, dining, shopping, and other local attractions. All descriptions must comply with Redfin’s terms of use, including the prohibition against discriminatory preferences.
What kind of information do I need to include about my property?
You need to include information about the rent price, number of beds, number of baths, information about the terms of your lease, a property description, and at least 5 photos to list your property.
Can I advertise my apartment in a 25+ unit building?
You can post this rental through https://www.zillow.com/rent/renter-search-center/ and it will be added to Redfin.com.
Why can’t I post my home for rent via Redfin Rental Tools? Or, why was my listing not approved?
There are a couple of reasons why you might not be able to post your home for rent using Redfin Rental Tools.
- First, Redfin Rental Tools is only available in some areas. We plan to expand our service area over time, so come back in the future to see if we have expanded to your home.
- Second, if we suspect a rental listing might be fraudulent, we block it from being posted on Redfin to protect renters. If you think this was done in error, please submit a request.
- Third, your property may not qualify for our free upload tool. Redfin Rental Tools is designed for properties with fewer than 5 units.
Will my listing expire after a certain period of time?
Your rental listing will expire after a year if it has not been manually removed from Redfin through your account or by our internal team.
Editing my Redfin Rental Listing
How can I edit my rental listing?
You can edit your listing by going to https://www.redfin.com/rentals/rental-listing-dashboard and clicking on the rental you would like to edit. From there, click on 'Edit' to edit your listing.
Can I post my listing via Redfin’s iOS or Android mobile apps?
No. At this time, Redfin Rental Tools is only available on a computer or mobile browser.
Is there a word limit to my description?
There is no word limit, but we encourage you to keep your descriptions brief. Include only information you think will be valuable to a potential renter.
How can I update my photos?
You can edit your listing by going to https://www.redfin.com/rentals/rental-listing-dashboard and clicking on the rental you would like to edit. From there, click on “edit” to edit your listing. From there, click on photos to go back to the photo upload and edit screen. You can add, remove, or change the order of your photos from there.
How do I remove my Redfin Rental listing?
You can remove your listing by going to Rental Dashboard and clicking on the rental you would like to delist. From there, click the listing status to “OFF.”
Responding to Renters
How do I see messages from interested renters?
When renters send you messages, you will receive an email with the content of the message. You can use the contact information in that email to respond. In addition, you can view all of your messages in the rental listing dashboard by going to https://www.redfin.com/rentals/rental-listing-dashboard and clicking on the listing you want to see messages for.
Can I see how many renters have viewed my listing?
You can see your listing's views by going to https://www.redfin.com/rentals/rental-listing-dashboard and clicking on the rental listing that you are interested in. Your views are listed on this page.
How do I keep track of interested renters I have already contacted?
You can view all of your messages from interested renters in the rental listing dashboard by going to https://www.redfin.com/rentals/rental-listing-dashboard and clicking on the listing.
How do we opt in to TurboTenant?
To sign up for renter applications and screening, simply check the box when creating your rental listing and select which background questions you’d like to ask. Once the listing goes live, any interested renter can complete a detailed and user-friendly application. You can also generate a link to share with interested renters and invite them to apply.
ID Verification
Why do I have to verify my ID?
Redfin takes fraud very seriously. To protect renters on Redfin from fraudulent listings, we use Stripe to verify the identity of every property owner or manager, ensuring they are not posting listings for which they do not have permission to advertise.
What do you do with my ID?
The Rent Review team will review your ID photo to ensure it matches the information you provided, and then it will be deleted after it has been verified.
Why am I having trouble uploading my ID for Stripe Verification?
Check out this Stripe Help Center article. Still need help? Reach out to Stripe Support directly for assistance.
Fraud
How can I report a fraudulent rental listing on Redfin?
You can report fraudulent listings on Redfin through the “Report this listing” at the bottom of the rental details page.
How long will it take for Redfin to remove a rental listing?
Redfin will review fraudulent listings and remove suspected fraud as quickly as possible.