How to Change Your Agent

Can I request to change agents using my mobile app?

How long does it take before I get a new agent?

It’s been over a week, and I still haven’t been assigned to a new agent; what do I do?

Can I change agents?

Yes! If you ever feel like your agent is not a great fit or you are looking in a new location, you can submit a change agent request

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Can I request to change agents using my mobile app?

No, this option is currently only available through the website.

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How do I request a new agent?

1) Log in to Redfin.com

2) Click on your photo icon to open the drop-down menu

3) Click on "Agent"

4) If you have an agent assigned to you, you’ll see a statement beneath your agent’s picture that reads "Want to work with a different agent?” Select “Request to Change Agent"

5. Select the agent you wish to remove and provide a reason for your request. Then hit "Submit"

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How long does it take before I get a new agent?

We’ll assign you to a new agent as soon as possible!

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It’s been over a week, and I still haven’t been assigned to a new agent; what do I do?

Submit a request and we’ll get you assigned to a new agent right away!

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