How to Change Your Agent
Can I request to change agents using my mobile app?
How long does it take before I get a new agent?
It’s been over a week, and I still haven’t been assigned to a new agent; what do I do?
Can I change agents?
Yes! If you ever feel like your agent is not a great fit or you are looking in a new location, you can submit a change agent request
Back to top
Can I request to change agents using my mobile app?
No, this option is currently only available through the website.
Back to top
How do I request a new agent?
1) Log in to Redfin.com
2) Click on your photo icon to open the drop-down menu
3) Click on "Agent"
4) If you have an agent assigned to you, you’ll see a statement beneath your agent’s picture that reads "Want to work with a different agent?” Select “Request to Change Agent"
5. Select the agent you wish to remove and provide a reason for your request. Then hit "Submit"
Back to top
How long does it take before I get a new agent?
We’ll assign you to a new agent as soon as possible!
Back to top
It’s been over a week, and I still haven’t been assigned to a new agent; what do I do?
Submit a request and we’ll get you assigned to a new agent right away!
Back to top