At Redfin, customer satisfaction is our top priority, so we want you to be excited to work with your agent! If you ever feel like your agent is not a great fit- feel free to submit an agent change request via your account preferences. Please know that this option is currently only available through the website and not through our mobile apps.
1) Log in to Redfin
2) Click on your photo icon to open drop down menu
3) Click on "Agent"
4) If you have an established relationship with an agent, you should see a statement beneath your agent’s picture that reads "Want to work with a different agent? Request to Change Agents"
5. Select the agent you wish to remove and provide a reason for your request. Then hit "Submit"
6) Redfin will assign you to a new agent as soon as possible!