What is the minimum operating system recommended for Android devices?
How do I update my Redfin app?
What should I do if my Redfin app isn't working on my Android device?
How do I restart my Android device?
How do I delete my Redfin app data and cache?
How do I reinstall my Redfin App?
What if my Redfin App is having issues after performing all of the above suggestions?
What is the minimum operating system recommended for Android devices?
To ensure the best user experience on the Android Redfin mobile app, we recommend updating your operating system or using a device with OS 14 or later.
How do I update my Redfin app?
- Open the Google Play Store app on your Android device
- Tap the profile icon in the top-right corner
- Select Manage apps & device, then tap Manage
- Find the Redfin app in the list
- Tip: Apps with updates available will be labeled "Update available"
- Tap Update next to the Redfin app to install the latest version
If the Redfin app isn't labeled, it’s already up to date.
What should I do if my Redfin app isn't working on my Android device?
If you find that the Redfin app isn’t working correctly on your Android device, there are a couple of things you can try:
- Restart Phone
- Clear Redfin app data and cache
- Re-Install the Redfin app
How do I restart my Android device?
To restart your Android device:
- Swipe down from the top of your screen 2 times and click the power icon at the top of the screen
- Then select the icon that says Restart beneath it
How do I delete my Redfin app data and cache?
To clear the Redfin data and cache from your device:
- Open your phone's Settings
- Scroll down until you see Apps and select it
- In the list of applications find Redfin and select it
- Scroll down until you find the option of Storage and select it
- Along the bottom of the screen, there will be two icons for Clear Data and Clear Cache. Select both options
- Navigate back to the Redfin app and see if it is functioning correctly
How do I reinstall my Redfin App?
To uninstall:
- Locate the app icon from the home page of your Android device
- Hold on the icon, which should reveal open a small selection window
- Select Uninstall with an X over it
- You will then receive a prompt asking if you would like to uninstall the app where you will select Uninstall
To reinstall:
- Open the Google Play store and search for the Redfin app.
- Along the right-hand side, there will be a green bubble with the word Install that you will Select
- Wait a moment or two and it will be reinstalled on your device.
What if my Redfin App is having issues after performing all of the above suggestions?
Submit a request and we can dig in more!