Agent FAQ

Not a Redfin agent, here are some frequently asked questions that can help you navigate Redfin.com.

Where is the agent log in on Redfin?

How do agents get a profile on Redfin?

How can adjust my active listing?

How can I add an Open House?

The bathroom count in MLS is showing differently than what is on Redfin. How do I update this?

The HOA amount is not showing the way I entered it in the MLS. How do I update this?

I can't find my active listing on Redfin.

I want to work for Redfin!

 

1. Where is the agent log in on Redfin?

Because Redfin is a brokerage website, we do not offer an agent option, only a basic user account. This will allow you to view all of the details on Redfin.com, which comes directly from the MLS and Public Records.

 

2. How do agents get a profile on Redfin?

We offer our Partner Program , where we partner with local Agents to provide leads.

 

3. How can adjust my active listing?

Because Redfin pulls directly from the MLS, our site does not have the option to edit information directly, because we are a brokerage, we have an agreement to show the data on the MLS, as it stands at the source. If listing information has been removed from the MLS, but is still showing on Redfin, please email us at and we'll look into this further The best way to update a listing is to go into the MLS system directly and update the information there. Redfin.com will automatically update shortly there after.

 

4. How can I add an Open House?

Open house information comes directly form the MLS. To include this on your listing on Redfin, just add your open house to the MLS and Redfin will display it. Make sure your Open House is marked as ‘Public’ on the MLS. If it is not showing on Redfin, tt does hurt to double check your MLS listing to make sure the open house is set for Public view, and that the open house is showing on other brokerage sites.

 

5. The bathroom count in MLS is showing differently than what is on Redfin. How do I update this?

We are currently calculating the number of baths by adding up the values from the individual bathroom fields. This is the standard used across all listings for the country. EX:.5+1+¾= 1.75 bathrooms

 

6. The HOA amount is not showing the way I entered it in the MLS. How do I update this?

Redfin's default setting for HOA dues is monthly. If you have your HOA information for other frequency, please update the information to show monthly, and Redfin will reflect this change from there.

 

7. I can't find my active listing on Redfin

If you are not able to find your home on the map page, it could be because the home’s

address may be undisclosed. To update this, make sure the IDX is set to display:Yes.

Some MLSs may ask if it can be displayed to the internet, it must be set to YES for the

home is show on Redfin. Need a hand making sure your IDX settings are correct. Feel

free to contact MLS tech support.

 

8. I want to work for Redfin!

Interested in working for Redfin directly, please check out our jobs page. We hire as needed. Any specific job related questions, please email jobs@redfin.com.

 

 

 

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk