Android Troubleshooting

Did you upgrade the app recently and noticed that it’s not working like it was before? If something is broken, or you feel it’s not working normally, we recommend re-installing the app as the first step to troubleshooting. Please try following the steps below to delete and reinstall the app:

  • Navigate to Google Play Store

  • Search ‘Redfin’

  • Tap ‘Uninstall’
    • Once uninstalled the option to ‘Install’ should appear but before you do that you’re going to want to reset your phone.

 

Power down your phone. Once you’re powered back up try re-downloading the App from the Google Play Store

To download:

  • Open Google Play Store
  • Search for Redfin
  • Download the Redfin app

 

If you find that the problem still persists, we recommend these next steps:

1) Double check that the time is set correctly on your device.

2) If on WiFi, go ahead and turn it off and and try the data connection.

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