Website Troubleshooting

Browser Compatibility

The latest versions of Google Chrome, Microsoft Internet Explorer 11, Microsoft Edge, Mozilla Firefox, or Apple Safari are recommended to search for homes on Redfin. 

We recommend that you download and use the latest version of one of the supported browsers listed below.

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Other Troubleshooting Options

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When all else fails, contact our Technical Support team and one of our product managers will get back to you within a couple days.

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4 Comments

  • 0
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    Laura Berben

    I have Chrome and I'm sure it's the latest version but your website is not user friendly at all.  This is very frustrating since I am looking from 3,000 miles away.  I have set up an account but I can never get on your website.  I am interested in seeing pictures of the back of 40347 Corte Martinez because this house looks perfect for me and my husband.  I am finding that too many agents take awful pictures of houses or incomplete pictorial coverage of the entire property.  

    Since I can't sign in and I refuse to constantly put in a new password I am moving on.

  • 0
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    Emily Cisneros

    Hi Laura,

    Thanks for writing in and sorry to hear you're having trouble with the website!  Here is a link to our site for the home on Corte Martinez: 

    https://www.redfin.com/CA/Murrieta/40347-Corte-Martinez-92562/home/6220355

    If you are needing a hand logging in, finding homes on our site, or wanting a local Redfin Agent to reach out to you to help, please email our Support Team at customer-service@redfin.com and we'll be happy to help further.

    Have a great day!

    Emily

  • 0
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    E C

    Not a fan of the website search function. Many things wrong with it.

    One, you can't make changes to existing searches. You have to create a whole new search and then delete the old one Second, each time I "x" out a home, it kicks me to one of the very back page of my search results with all of the other X'ed out homes. I have to scroll down and find page # 1 to get back to where I was. Zillow doesn't do this. It almost seems like you're forcing me to wade through all of the previous crap I indicated I don't want to see. (Zillow allows you to hide listings you don't like and you never have to look at them again).

    I want to use Redfin because I hear you are upload listings more quickly from the MLS than any other site/app. But this is becoming unbearable.

    BTW: I have the latest version of Mozilla. I think this is a web developer issue not a browser issue.

  • 0
    Avatar
    Gayle

    Hi E,C,

    Thanks for writing in and letting us know.  Is it possible you can send us an email at customer-service@redfin.com so we can take a look into this further for you?  I appreciate your reply.

     

    Best,

    Gayle

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