Redfin Help Center/Getting Started with Redfin/My Redfin, Emails & Alerts

Get Instant or Daily Email Updates for New & Changed Listings

Bryan Selner
posted this on December 2, 2012, 3:03 PM

Instant Updates via Email

Redfin will allow you to sign up for alerts that will be emailed directly to you according to your specific search criteria.

1. From the website, enter your target neighborhood, city, school, or zip code in the search box. To narrow down your search, click the Filters button located just above the map.

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2. Click the on/off toggle button next to “Instant Updates” on the map.

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You will now receive an email immediately whenever a listing that matches your search comes on the market or is updated.  

 

Changes to Update Frequencies and Push Notifications

To change the settings for how often you receive updates, including pushing notifications to your mobile device, go to Alerts & Emails in My Redfin. If you are not signed into your Redfin account, you will be prompted to sign in. From here you will see the types of alerts set up on your account with the ability to change them to daily, instant and/or push. Within your Email Preferences section, you can adjust the updates you receive.

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Save changes when you're finished. You can also make adjustments on-the-go using our mobile app — just open the app, and click Alerts and Emails.

 

 

Comments

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Kenneth Skotnicki

starting on the third page after opening the initial e-mail the site becomes as complicated as any I have ever seen, I think it is a propaganda ploy to keep a person on their web site  and navigating as long as possible,  the more time a person speends on this site the less time will be spent on a easier to navigate site..

April 7, 2014, 7:41 AM
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Emily Cisneros
Redfin Help Center

Hello Kenneth,

Thank you for sharing your experience while using Redfin, I am sorry that you found setting up a saved search as hard to use.   Please know that we are not trying to get customers to linger on our website longer than they want to and we would love to assist further.  Please feel free to contact our Customer Service Team at 877-973-3346 and we'd be happy to help!

 

April 7, 2014, 12:32 PM
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Teri Xyooj

Regarding favorited homes. Does redfin send a notification once the price has changed? Also favorited homes that are "Pending" once that status changes to sold or back on the market, are we notified?

May 29, 2014, 2:45 PM
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Janie Cowart
Redfin Help Center

Hello Teri,

Thanks for using Redfin! Yes, you can receive notifications on your Favorited homes. Just make sure that you setup that information in your account to receive emails for those updates. 

You would do that under the 'Alerts and Emails' section on your Redfin account. 

Let us know if you have any other questions!

-Janie

May 31, 2014, 1:30 PM
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Lia F

The "Push" checkbox to be alerted instantly on your mobile device, cannot be selected. The checkbox is disabled so I cannot selected. Is this feature broken?

July 16, 2014, 10:37 AM
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Janie Cowart
Redfin Help Center

Hello Lia,

Thanks for letting us know that you are having trouble with the website. Can you please email us at techsupport@redfin.com with some more detailed information?

We would need to get the information about your internet browser, the type of phone you are using (Android or iPhone), and if you have the app downloaded on your phone and if you are signed into your Redfin account on the app.

Once we get that email from you, we should be able to figure it out!

Thanks!

-Janie 

July 16, 2014, 11:02 AM
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laylia hooshangi

Hi there,  I used to get alerts and notifications on homes but for some reason, the last week, I stopped getting them on my iphone.  I even went into settings and checked to make sure I received notifications and everything was checked, but I'm still not receiving them.  How can I fix this?

 

Thanks so much.

LH

April 8, 2015, 10:30 PM
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Jake Eckert
Redfin Help Center

Hi LH, 

Thanks for letting us know. I'm sorry to hear that the alerts haven't been working for you as expected. We'd be happy to take a closer look into your alerts and settings if you'd be willing to send an email to us at techsupport@redfin.com

Hope to hear from you soon. 

Thank you,

Jake

April 9, 2015, 7:04 AM